Privacy policy

PRIVACY POLICY

Last updated: September 27, 2026

GlowGear operates this store and website to provide you with a curated shopping experience. We are committed to protecting your privacy.

PERSONAL INFORMATION WE COLLECT:

- Name, email, phone number, address (for delivery)
- Payment information (processed securely by Shopify)
- Order history and purchase details
- Device and browser information
- Communications with us

HOW WE USE YOUR INFORMATION:

- Process and deliver your orders
- Send order updates and tracking information
- Provide customer support
- Send promotional emails (you can unsubscribe anytime)
- Improve our website and services
- Prevent fraud and ensure security

WHO WE SHARE YOUR INFORMATION WITH:

- Shopify (payment processing and hosting)
- EPROLO (shipping and delivery)
- Facebook/Instagram (for advertising only)
- No third-party sales of your data

DATA SECURITY:

- We use encryption to protect your payment information
- Shopify handles all payment processing securely
- We do not store credit card details

YOUR RIGHTS:

- Request access to your personal information
- Request deletion of your account
- Unsubscribe from promotional emails
- Correct inaccurate information

INTERNATIONAL TRANSFERS:

Your information may be transferred and processed outside your country of residence, including in the United States and other jurisdictions.

CONTACT US:

For privacy concerns or to exercise your rights:

📧 Email: glowgear.support@gmail.com
🏢 Address: Dubai, United Arab Emirates
⏰ Response Time: Within 24 hours

CHANGES TO THIS POLICY:

We may update this policy from time to time. The latest version will be posted on our website.

By using GlowGear, you acknowledge you have read and agree to this Privacy Policy.

GlowGear Team